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Martha O'Bryan Center

AMERICORPS – Family Resource Navigator

Martha O'Bryan Center


Job Summary


Martha O’Bryan Center (MOBC) is an anti-poverty non-profit organization with longstanding history and deep community roots, grounded in tradition and strengthened by innovation.  Founded in 1894 when Miss O’Bryan organized the Gleaners Society at First Presbyterian Church to support impoverished North Nashville residents, Martha O’Bryan Center has operated from the heart of Cayce Place – Nashville’s most distressed community – since 1948.  This is where we continue in service, partnering with Cayce Place families to open doors of hope and possibility, create a culture of attainment, and positively shape future generations.  Martha O’Bryan Center serves 12,000 people annually with its programs in early learning, parent empowerment, youth development, adult education, food security, crisis counseling and public charter schools East End Prep and Explore! Community School. 


Mission Statement:  On a foundation of Christian faith, Martha O’Bryan Center empowers children, youth, and adults in poverty to transform their lives through work, education, employment, and fellowship. 

AmeriCorps at the Martha O’Bryan Center
When you join AmeriCorps, you use your energy, ideals, and talents to help others. Plus, you’ll earn money for education, learn to be a leader, and gain real job skills.  AmeriCorps is a national volunteer program that supports hundreds of service members across the country every year, providing a living allowance and other benefits while you give back to the community.  


Position Summary
The Resource Navigator will work alongside the Family Support team’s clinical staff to build trust with community members, refer community members to relevant MOBC programs, recruit community members to participate in MOBC initiatives and collect data to tell the story of MOBC’s community impact.

This opportunity is for an 11-month AmeriCorps term beginning on August 23, 2021. Service times are Monday – Friday, 8am-5pm, with occasional weekend activities. 

Job Responsibilities


Essential duties and responsibilities include the following. Other duties may be assigned. 

  • Conduct a holistic intake with clients including a needs assessment. 
  • Research all resources and services provided by MOBC by meeting with program heads and attending regular program meetings. Use research to improve collaboration between programs. 
  • Provide clients with an orientation to services offered by the Martha O’Bryan Center. Work with Community Empowerment Specialist to develop an informational PowerPoint/tour/video that summarizes mission and services of MOBC. 
  • Make referrals to relevant programs based on assessment. Work with Data & Analytics specialist to develop a sustainable referral process. 
  • Create and implement a digital strategy to engage community residents in MOBC events/services via social media. 
  • Work with Data & Analytics Specialist to continuously improve & refine the intake process to ensure collection of relevant data. 
  • Work with Community Empowerment Specialist to provide updates to clients regarding Envision Cayce progress & involvement (should be part of the orientation work product).



The requirements listed below are representative of the knowledge, skills, and/or abilities required. 

 Education and Experience 

  • College degree or currently enrolled in a degree program; degree in Social Work a plus. 
  • Leadership experience is a plus. 

The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration. 

Knowledge and Abilities: 

  • Passion for empowering families.  
  • Strong interpersonal skills; excellent customer service skills. 
  • Excellent verbal and written communication skills. 
  • Maintains credibility through sincerity, honesty, and discretion. 
  • Builds and maintains positive relationships with internal and external constituents. 
  • Strong organizational skills. 
  • Strong time management skills; uses time effectively; consistently meets deadlines. 
  • Maintains a high level of confidentiality regarding sensitive information. 
  • Documents regularly, thoroughly, accurately, and completely. 
  • High level of detail, accuracy, and attention to grammar. 
  • Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information. 

 Language Skills: 

  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 

Reasoning Ability: 

  • Ability to define problems, collect data, establish facts, and draw valid conclusions. 

Other Skills and Abilities: 

  • Computer literate including familiarity with word processing, spreadsheet, database, and desk top publishing software, clerical skills, and written and oral communications skills. 
  • Demonstrated ability to operate and diagnose standard office equipment; thorough knowledge of voice mail, e-mail, and Internet use. 



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. 



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

  • Working 4 longer days 
  • On feet for 3 – 4 hours at a time

Additional Information



For full-time members, a living allowance of $17,500 for 48 weeks, and education award of $6,345 upon successful completion of service.  Health insurance, cell phone reimbursement, and a Staff Assistance Program are also available to members, in addition to program training, professional development and recreational opportunities alongside a diverse and exceptional staff across the programs and schools at the Martha O’Bryan Center.


How to Apply

Click HERE to apply.


  • Date Posted: May 13, 2022
  • Type: VISTA / AmeriCorps
  • Job Function: Other
  • Service Area: Community Development