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Martha O'Bryan Center

AMERICORPS – Adult Digital Literacy and Technology Specialist

Martha O'Bryan Center

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Job Summary

ABOUT THE MARTHA O’BRYAN CENTER 

Martha O’Bryan Center (MOBC) is an anti-poverty non-profit organization with longstanding history and deep community roots, grounded in tradition and strengthened by innovation.  Founded in 1894 when Miss O’Bryan organized the Gleaners Society at First Presbyterian Church to support impoverished North Nashville residents, Martha O’Bryan Center has operated from the heart of Cayce Place – Nashville’s most distressed community – since 1948.  This is where we continue in service, partnering with Cayce Place families to open doors of hope and possibility, create a culture of attainment, and positively shape future generations.  Martha O’Bryan Center serves 12,000 people annually with its programs in early learning, parent empowerment, youth development, adult education, food security, crisis counseling and public charter schools East End Prep and Explore! Community School. 

Mission Statement:  On a foundation of Christian faith, Martha O’Bryan Center empowers children, youth, and adults in poverty to transform their lives through work, education, employment, and fellowship. 

AmeriCorps at the Martha O’Bryan Center 
Since 2008, Martha O’Bryan Center has operated an AmeriCorps program, empowering members to serve alongside community residents to alleviate poverty in Nashville’s most distressed community.  When you join AmeriCorps, you use your energy, ideals, and talents to help others. Plus, you’ll earn money for education, learn to be a leader, and gain real job skills.  AmeriCorps is a national volunteer program that supports hundreds of service members across the country every year, providing a living allowance and other benefits while you give back to the community.  Martha O’Bryan Center’s AmeriCorps VISTA team will help build the organizational capacity of the Martha O’Bryan Center to develop sustainable solutions to poverty in East Nashville.

Position Summary

The Digital Literacy and Technology Specialist (DLS) position is an exciting opportunity for professionals interested in teaching adults digital literacy and technical skills as part of the Adult Education team.  As manager of the Digital Empowerment program, the DLS[GU1]  will have the opportunity to modify and implement digital literacy curriculum and classes.

Job Responsibilities

Education: The DLS supports adult learners (18-60 y/o) working toward learning digital skills in Computer Basics, Internet, Microsoft Office and Social Media.  Students earn Northstar Digital Literacy certificates that can be used as a credential for employment.  All students receive personalized learning plans and 1:1 instructor support in our innovative classroom atmosphere.

Management: The DLS is responsible for managing the operation of the Digital Empowerment Lab (DEL) at Martha O’Bryan Center. The DEL is a drop-in computer lab located in Cayce Place homes.  In the DEL, the DLS provides one-on-one support in a relaxed, comfortable atmosphere, and help participants create resumes, apply for jobs, and much more. The DEL is also used for testing Adult Education students through the TABE (Test of Adult Basic Education) online platform. The DLS will be responsible for managing online testing and supporting adults pursuing their education as they navigate taking TABE and HiSET tests online.

Adult Education Support: As a Digital Inclusion advocate, the DLS is responsible for aiding the Adult Education team in the upkeep and use of technology for their Adult Education classes. This includes upkeep of classroom laptops and technology as well as supporting Adult Education teachers in online data entry and record-keeping. Finally, the DLS will help Adult Education and DEL promote services, programs, and events through posting on social media.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following.

  • Operate and maintain the Digital Empowerment Lab
  • Modify and implement digital literacy training
  • Communication with other volunteers and/or staff active in the lab
  • Post on social media
  • Assist with proctoring TABE and HiSET tests
  • Help coordinate and recruit participants for computer classes
  • Use Microsoft OneDrive and SharePoint to manage program data
  • Data documentation and management
  • Thrives in a team environment

Qualifications

MINIMUM QUALIFICATIONS

The requirements listed below are representative of the knowledge, skills, and/or abilities required.

EDUCATION AND EXPERIENCE:

  • College degree
  • Leadership experience
  • Demonstrated success with participant recruitment & small event planning

The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration.

KNOWLEDGE AND ABILITIES:

  • Passion for working with people and developing meaningful relationships program participants.
  • Desire to be a part an innovative digital inclusion program.
  • Ability to manage your attention in a chaotic, sometimes noisy environment.
  • Strong interpersonal skills; excellent customer service skills.
  • Excellent verbal and written communication skills.
  • Maintains credibility through sincerity, honesty, and discretion.
  • Strong organizational skills.
  • Strong time management skills; uses time effectively; consistently meets deadlines.
  • Maintains a high level of confidentiality regarding sensitive information.
  • Documents regularly, thoroughly, accurately, and completely.
  • High level of detail, accuracy, and attention to writing and communication.
  • Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information.

LANGUAGE SKILLS:

  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

REASONONING ABILITY:

  • Ability to define problems, collect data, establish facts, and draw valid conclusions.

OTHER SKILLS AND ABILITIES:

  • Computer literate including familiarity with word processing, spreadsheet, database, and desk top publishing software, clerical skills, and written and oral communications skills.
  • Proactive, independent problem-solving skills as it relates to the function, maintenance and use of computers and computer programs.
  • Ability to set healthy social-emotional boundaries with supervisors, colleagues and clients.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • On feet for 3 – 4 hours at a time
  • Working with adult learners

Additional Information

Benefits

PROGRAM BENEFITS

This opportunity is for a 12-month AmeriCorps term.  For full-time members, a living allowance of $17,500 for 48 weeks, and education award of $6,345 upon successful completion of service.  Health insurance and a Staff Assistance Program are also available to members, in addition to program training, professional development and recreational opportunities alongside a diverse and exceptional staff across the programs and schools at the Martha O’Bryan Center.

THE MARTHA O’BRYAN CENTER IS AN EQUAL OPPORTUNITY EMPLOYER

How to Apply

Click HERE to apply.

Details

  • Date Posted: May 13, 2022
  • Type: VISTA / AmeriCorps
  • Job Function: Other
  • Service Area: Community Development