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Nashville Public Library Foundation

Affordable Connectivity Program Enrollment Specialist

Nashville Public Library Foundation


Job Summary

This position is with the Nashville Public Library Foundation. The primary role of the ACP Enrollment Specialist will be to assist Nashville-Davidson County residents in applying for the Affordable Connectivity Program. It is a grant-funded, 2-year, part-time position. English and Bilingual speakers are needed.

Job Responsibilities

  • Travel throughout the library system and/or partner sites to meet with customers one-on-one to assist with Affordable Connectivity Program enrollment.
  • Assist customers with selecting a participating Internet Service Provider.
  • Assess the need and provide information on how to access basic digital literacy skills training.
  • Assess the need and provide information on where to purchase low-cost devices.
  • Participate in Saturday and/or evening enrollment events hosted by NPL.
  • Other duties as assigned.


  • Some college or professional training is required.
  • Valid Tennessee driver’s license
  • Experience using laptops and tablets.
  • Ability to work with customers with low or no digital literacy skills.
  • Ability to work with adults of various ages, diverse backgrounds, and digital skill levels.
  • Patience is a must.

Additional Information



How to Apply

Send resume to: marian.christmon@nashville.gov


  • Date Posted: October 9, 2023
  • Type: Part-Time
  • Job Function: Other
  • Service Area: Other
  • Start Date: 10/30/2023
  • Salary Range: $25/hour
  • Working Hours: Varies