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Dismas House of Nashville

Admissions Manager

Dismas House of Nashville

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Job Summary

Working from the Nashville office and reporting to the VP of Programs, Dismas House of Nashville seeks a full-time Admissions Manager to oversee the entire admissions process, resident intake, prison in-reach and coordination with correctional facilities, and assist in care management of residents in a transitional living program for men coming directly from correctional facilities. We’re looking for a compassionate, care-driven professional who believes in facilitating wellness for residents and their families and will take initiative in instituting care management policies and effectively communicating with residents, Dismas staff and re-entry counselors in the prisons. The ideal candidate can start by March 1, 2020 and will have flexibility with work hours including the ability to work some evenings and occasionally some weekend hours as needed. Further, the ideal candidate must have a reliable car, be comfortable going inside prisons, be eligible for a TDOC badge, and have experience and/or passion for working with formerly incarcerated individuals.

Note: Initially, the individual in this position will spend roughly half of their time doing regular case management tasks and half of their time focused on admissions. As the numbers of residents increase, the Admissions manager will do less care management and more solely focus on Admission related tasks. 

Job Responsibilities

Admissions Coordination

  • Review inquiry letters and written applications; Schedule, conduct, and coordinate interviews by phone or in-person of candidates through correctional facilities; manage selection criteria and process.
  • Administer procedures and protocols for admission so that each potential resident receives consistent, attentive communication throughout the admissions process.
  • Handle inquiry emails and phone calls from correctional facilities and the community.
  • Ensure all applicants’ information is documented, held confidential, and are entered into tracking system.
  • Work with Facilities Team to maintain updated bed availability and facility services information.
  • Oversee all inquiry, intake and discharge activities including reporting admissions and discharges with Dismas staff and correctional staff (parole officers, case managers, etc.).
  • Participate in meetings to alert appropriate staff members of projected admissions, room changes, discharges and interviews.
  • Communicate special needs of new admissions to staff to ensure a smooth transition.
  • Document and track program fee payments and deposits.
  • Serve as a point of contact with TDOC during admissions. Assist with intake and first 48 hours of residency.

Prison In-Reach

  • Develop relationships and work closely with re-entry counselors at the prisons in order to more effectively bridge the transition from prison to Dismas House.
  • Attend resource fairs to represent Dismas House in prisons and jails.
  • Serve as a point of contact with TDOC during admissions.

Care Management

  • Serve as part of a care team that assesses resident needs and prepare re-entry plans ensuring needed services are provided to each client.
  • Oversee intake and care management for new residents, particularly in first 48 hours.
  • Work closely with care managers to handle logistics of new resident arrival.
  • Meet weekly with clients when needed to assist them in establishing goals; discussing progress on these re-entry goals; development of life skills; and a provide supportive environment for the discussion of life issues, including in part housing entitlements, employment, counseling, substance abuse programs, education and parenting skills. Schedule necessary appointments in tandem with residents.
  • Conduct monthly and/or as needed resident urine tests.
  • Arrange meetings with appropriate specialists and program partners that will assist clients in securing housing, employment and other services.
  • Monitor and adjust resident status based on changing needs and conditions.
  • Communicate regularly with residents about residential policies and resident concerns, answering questions about their needs, goals and treatment plans.
  • Schedule and, if necessary, escort/transport clients to outside service agencies as needed.
  • Prepare required forms and keep accurate, up-to-date documentation on all clients. Including but not limited to, re-entry plans, case notes, etc.
  • Attend all mandatory training’s, workshops and meetings as required.
  • Maintain regular communication with Probation/Parole Officers about concerns and/or change of status of residents.
  • Room searches as needed.
  • Attend and escort residents on outings.
  • Performs other duties as assigned and needed.

Qualifications

  • Bachelor’s degree in behavioral or social sciences, or related field required. Master’s in Social Work or related field preferred.
  • 1-3 years of related experience in social services and/or case management, preferably in a non-profit setting. Those with a background in human resources, workforce development, teaching, or counseling experience are also encouraged to apply.
  • Strong written and verbal communication skills and a capacity to communicate effectively empathetically and with a trauma-informed approach to the clients we serve.
  • Propensity to work with energy, a high degree of initiative and from a positive perspective while maintaining flexibility and attention to detail.
  • Enormous passion for and commitment to the mission of Dismas House and understanding of prison culture desired.
  • Strong organizational and administrative abilities, including increasing efficiencies around systems, procedures and protocols.
  • Excellent computer skills and knowledge of database programs and Windows-based operating system.
  • Comfortable going inside correctional facilities and qualified to get a TDOC badge.
  • Familiarity with the TN department of corrections (TDOC) practices and knowledge of the landscape of reentry services / service providers are a benefit
  • Ideal candidate must have a reliable car and must be comfortable going inside prisons on occasion and collaborating with incarcerated and formally incarcerated individuals

Additional Information

Benefits

Excellent benefits package provided through the State of Tennessee.

Full time exempt 

Generous paid leave and holiday 

How to Apply

Interested parties should send resume and cover letter to Julie Doochin, VP of Programs, at jdoochin@dismas.org. No phone calls please.

Details

  • Date Posted: February 6, 2020
  • Type: Full-Time
  • Job Function: Administrative
  • Service Area: Housing
  • Start Date: 02/24/2020
  • Salary Range: Salary is commensurate on experience and education