Continued Support Learning Series: Using CRM and Related Technology to communicate while working remotely

This engaging, 90-minute module is a part of the Continued Support Learning Series. To see other modules within the series, visit our page here. 

Instructor:  Felicia Terry

Description: We all are full aware that the world is drastically different than it was just a few months ago, forcing all of us to try to adjust to what is being called the #TheNewNormal – which we all know is anything but. While we can’t control the situation, which is definitely disconcerting, what we can control is how we effectively respond to it. In this session one CRM software, EveryAction, will be highlighted as well as some other great technology to show how organizations have pivoted their communications during Covid-19.

Learning Objectives:

1. Observe a guided tour of a recommended CRM that unifies best-in-class digital, fundraising, and organizing tools
2. Examine a few great team communication tools that nonprofits are using in a remote environment
3. Identify potential beneficial technology to share with your staff, Executive Director, etc.

Topics Addressed:  CRM, donor management software, technology, communication tools 

Course Level: Introductory

Who should attend: CEO’s / Executive Directors, fundraising professionals, database managers