Congratulations to the 2021 Salute to Excellence finalists!

Volunteer Program Management: Part 1 (Online Classroom- Fall Cohort)


** We are postponing this workshop to early 2021. Please check back on Oct. 1st for the new dates. Thank you!

Are you feeling overwhelmed or lost with the day-to-day operation of your volunteer program? Have you recently been tasked with building a successful volunteer base for your agency? Running a successful volunteer program requires implementing smart management systems and procedures. This session is the first of a 3-part series exploring Volunteer Program Management. Topics covered in this session include: Volunteer Program design, job descriptions, and volunteer management cycle. Participants are encouraged to bring relevant challenges as we troubleshoot together.

Please note, the Volunteer Program Management Certificate requires you to be able to attend all 3 core courses.  For your convienience, when you register for Part 1, it automatically enrolls you into all three core courses for the Summer Cohort.


Here are the dates for the Volunteer Program Management Certificate - Fall cohort:  

Part 1 (Fall) : Tuesday, 9/1/2020

Part 2 (Fall) : Tuesday, 9/15/2020

Part 3 (Fall) : Tuesday, 9/29/2020

Note: This class is part of a series. You must be present for all 3 core courses in the same series. 


Topics Addressed: volunteer management, decision making, team management, communication, evaluation

Level: Introductory level course.  

Who should attend?

  • Volunteer managers interested in detailed instruction about how to implement a volunteer program.
  • CNM Members working toward a Volunteer Management Certificate


Q&A for the Volunteer Program Management Certificate

The requirements for each certificate are different. See below for details about the Volunteer Program Management Certificate.

How do I sign up for this certificate?

To sign up, register for the Certificate: Volunteer Program Management Part 1, which automatically enrolls you in the three core classes (part 1, part 2 and part 3). This enrolls you in the certificate; however, the certificate is not completed until you sign up for three additional elective courses.

At this point you will be enrolled in the Volunteer Program Management Certificate; however, it is your choice to finish the certificate and take the other electives. Participants are disenrolled from a certificate if it is not completed within one year of the first certificate class taken.

Can I take my elective courses before I finish my three core courses?

Yes. You can take the electives at anytime. However, we do recommend to begin elective courses after attending at least Volunteer Program Management: Part 1 in order to have a strong foundational understanding.

Can I just take one of the core classes? I only want to attend Volunteer Program Management: Part 1.

No. All core classes must be taken together.


I took one of the courses in the certificate last year. Does it count for the certificate this year?

Courses taken in 2019 may be applied to the certificates. Courses taken before 2019 may not be applied to the certificates.

** Due to COVID-19, we are transitioning this workshop to an online Live Classroom using Zoom.  You will receive a link to the Zoom session closer to the workshop date.

September 1st, 2020 9:00 AM through 12:30 PM
Workshop Price
Core Courses for Volunteer Program Management Certificate (Member $225 / Nonmember $450) $ 450.00
Certificate Details
Certificate Course Volunteer Program Management: Part 1 (Summer)