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Sexual Assault Center

Intake Assistant Paid Internship

Sexual Assault Center


Job Summary

Purpose: To coordinate the initial contact of individuals requesting SAC services with a trauma-informed approach

Reports to: Clinical Director

Timeline: February 2023-June 30, 2023

Job Responsibilities

Major Duties:

  • To be the first point of contact for all potential Clients and referral sources: answering the phone; scheduling Orientation Visits with the Client Navigator, Clinical Interns and Advocates; and updating Client records to insure the most timely and appropriate assignment of Clients as possible.
  • To maintain and update the call log; To collect and record all incoming referrals as they enter SAC via fax, email, phone, etc., and transfer to Clinical or Advocacy services as appropriate; To maintain appropriate and thorough documentation
  • To use a trauma-informed approach to collect basic background information for all clients over the phone and screen for initial appropriateness of SAC services
  • To maintain close working relationships with key referral sources
  • To respond to crisis and walk-in clients/individuals as needed; provide back-up support to the Client Navigator in this responsibility
  • To participate in regularly scheduled supervision and weekly Intake Team Meetings

Additional Responsibilities:

  • To assist with filing Client PHI
  • Additional tasks as assigned by supervisor.


Minimum Qualifications:

  • Bilingual English/Spanish speaking preferred
  • Enrollment in an accredited Bachelors of Master’s program such as Social Work, Psychology, Social Justice or other relevant major.

Skills and Abilities:

  • Ability to provide caring, empathetic support, guidance, primary assessment, and crisis counseling to sexual assault survivors and family members
  • Comfort level hearing and responding to trauma stories.
  • Ability to self-start and complete assignments and projects as assigned.
  • Excellent time management and organizational skills
  • Strong work ethic and dependability
  • Excellent listening, oral and written communication skills
  • Ability to work both cooperatively and independently.
  • Ability to assess a client’s level of functioning and appropriateness for outpatient services
  • Knowledge of Community Resources and Referral Sources
  • Knowledge of HIPAA and Tennessee Confidentiality Laws

Additional Information


This is a part-time paid internship position.

How to Apply

To apply, please submit resume and cover letter to Clinical Director at abunch@sacenter.org.

The Sexual Assault Center is committed to building a diverse staff and strongly encourages applications from candidates of color and other prioritized populations.

SAC is an Equal Employment Opportunity employer. 


  • Date Posted: February 16, 2023
  • Type: Part-Time
  • Job Function: Administrative
  • Service Area: Children / Youth
  • Working Hours: 25 hours/week